Châteaux à Vélo

PRIVACY POLICY
Last updated: May 13, 2025
Your privacy is important to us. This privacy policy explains how Châteaux à Vélo collects, uses, and protects personal data provided by its customers and website visitors.
1. Data collected
We only collect data strictly necessary for the provision of our services:
-
Full name
-
E-mail address
-
Phone number
-
Payment information (e.g. for payment and bank imprint)
-
Booking history
2. Purpose of data collection
The data collected is used for:
-
Manage reservations and rental contracts
-
Communicate with customers regarding their reservations
-
Send information relating to our activity (confirmations, modifications, offers)
-
Comply with our legal or tax obligations
3. Sharing data
Châteaux à Vélo does not share your personal data with third parties, except in the following cases:
-
For payment processing (e.g. secure payment services)
-
In the event of a legal obligation or at the request of a judicial authority
4. Data storage and security
Your data is securely stored on systems protected by appropriate technical and organizational measures. Only authorized members of our team have access to this data.
5. User Rights
In accordance with the General Data Protection Regulation (GDPR), you have the right to:
-
Access your personal data
-
Correct inaccurate or outdated data
-
Request deletion of your data (unless otherwise legally required)
-
Oppose the use of your data for prospecting purposes
You can exercise these rights by contacting us by email at: info@chateauxvelo.com
6. Cookies and navigation on the site
Our website may use cookies to enhance your browsing experience and collect anonymous statistical data. You can configure your browser to accept or reject cookies.
7. Changes to the Policy
We reserve the right to modify this policy at any time. The most recent version will always be available on our website.